Built on Four Safety Pillars
Every layer of our service is designed to protect patients, families, and our professionals.
Staff Verification
Rigorous background checks, credential validation, and police verification before any professional joins our network.
PPE Compliance
Masks, gloves, and appropriate protective equipment are mandatory on every home visit — no exceptions.
Equipment Sterilization
All medical equipment is sterilized before and after each visit following established clinical sterilization guidelines.
Regular Health Screening
Professionals undergo periodic health screening so illness is never carried into a patient's home environment.
How We Implement Each Protocol
Concrete steps we take — not just promises — at every stage of the care delivery process.
Staff Verification & Training
- Credential check: Degree certificates, nursing council or physiotherapy council registration verified against source documents.
- Police verification: Background check completed and archived before first deployment.
- Ongoing training: Professionals complete refresher modules on infection control, clinical protocols, and patient handling every quarter.
- Supervised onboarding: New staff shadow an experienced professional for their first three visits.
Hygiene & Sanitization
- Hand hygiene: WHO five-moment hand hygiene protocol followed before and after every patient contact.
- PPE kit: Disposable gloves, surgical mask, and shoe covers used on every visit; N95 masks for aerosol-generating procedures.
- Surface wipe-down: High-contact surfaces in the care area sanitized with hospital-grade disinfectant before setup.
- Waste disposal: Clinical waste (used dressings, sharps) removed in sealed bio-waste bags — never left in household bins.
Equipment & Health Monitoring
- Pre-visit sterilization: Reusable instruments (BP cuffs, stethoscopes, pulse oximeters) cleaned and sterilized at the office before each shift.
- Single-use items: Needles, syringes, gloves, and wound dressings are always single-use and disposed of immediately after use.
- Staff health screening: Temperature and symptom check performed before each shift; professionals with any respiratory symptoms are stood down.
- Vaccination records: All staff maintain up-to-date Hepatitis B, influenza, and COVID-19 vaccination records on file.
What You Can Always Expect
These are non-negotiable guarantees — not aspirations — on every AtYourHome visit.
Safety Protocol Details
Our complete safety commitment — as maintained and updated by our clinical team.
Safety protocol content will appear here once added from the admin panel.
Ready to Book Safe, Professional Home Care?
Every service we provide is backed by these standards. Browse our services or reach out to our team.