Welcome to https://www.atyourhome.co.in/. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our Platform.

2. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting. Continued use of the website constitutes your acceptance of the revised terms.

3. Use of Website

Eligibility: You must be at least 18 years old to use this Platform.

Account: You are responsible for maintaining the confidentiality of your account and all activities under it.

Prohibited Activities: You agree not to use the Platform for unlawful activities including hacking, spamming, or violating any laws.

4. Intellectual Property

All content on this Platform including text, graphics, logos, and design is the property of AtYourHome and protected by intellectual property laws. Unauthorized use is prohibited.

5. Services

Description: AtYourHome is a healthcare service platform that enables users to book at-home services such as nursing care, physiotherapy, lab tests, and doctor consultations.

Payment: Payments must be made at the time of booking through secure payment gateways.

Service Availability: We reserve the right to modify or discontinue any service without prior notice.

6. Cancellation & Refund Policy

Users may cancel bookings before the service begins. Refund requests must be raised within 24 hours of booking or before service delivery. Eligible refunds will be processed within 5–7 business days.

7. Disclaimer

No Warranty: The Platform is provided on an "as is" basis without warranties of any kind.

Medical Disclaimer: AtYourHome is not a healthcare provider. We act as a facilitator connecting users with independent professionals. We do not guarantee medical outcomes.

8. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform or services.

9. Indemnification

You agree to indemnify and hold harmless AtYourHome and its affiliates from any claims arising from your use of the Platform.

10. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

11. Contact Us